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OUR POLICIES

At Sunshine and Moonbeam Boutique, our customers come first. That’s why we’ve developed a clear store policy that outlines everything you need to know about shopping with us. Read below to find out how we provide  exceptional customer experience.

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REFUNDS AND RETURNS

Returns


You have 7 calendar days to return an item from the date you received it.


To be eligible for a return, your item must be unused and in the same condition that you received it.


Your item must be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.



Refunds


Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you of the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your credit card (or original method of payment).


You will receive the credit within 3-5 days, depending on your card issuer's policies.

SHIPPING POLICY

Sunshine and Moonbeam Boutique ("we" and "us") is the operator of (https://www.sunshineandmoonbeamboutique.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.  This price will be the final price for the shipping costs to the customer.

3. Returns
Return Due To Change Of Mind Sunshine and Moonbeam Boutique will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in the original packaging, unused and in resellable condition.  Return shipping will be paid at the customer's expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.  Sunshine and Moonbeam Boutique will refund the value of the goods returned but will NOT refund the value of any shipping paid.

4. Delivery Terms

  4.1 Transit Time Domestically
  In general, domestic shipments are in transit for 2 - 7 days

  4.2 Dispatch Time
  Orders are usually dispatched within 2 business days of payment of the order. 
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

  4.3 Change Of Delivery Address
  For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

  4.4 P.O. Box Shipping

  Sunshine and Moonbeam Boutique will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

  4.5 Military Address Shipping
  We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
  4.6 Items Out Of Stock
  If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

  4.7 Delivery Time Exceeded
  If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation


5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer service with the next steps.

7. Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website

8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed its investigation into the claim.

9.2 Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer Service
For all customer service inquiries, please submit an inquiry at
https://www.sunshineandmoonbeamboutique.com/contact

PRIVACY POLICY

Sunshine and Moonbeam Boutique operates the www.sunshineandmoonbeamboutique.com website, which provides the SERVICE.


This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Sunshine and Moonbeam Boutique website.


If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.


The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.sunshineandmoonbeamboutique.com unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template and the Online Privacy Policy Template.


Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.


Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.



Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.


Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

TERMS AND CONDITIONS

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Sunshine and Moonbeam Boutique accessible at www.sunshineandmoonbeamboutique.com.


These Terms will be applied fully and affect your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. These Terms and Conditions have been generated with the help of the Terms And Conditions Template and the Terms and Conditions Generator.


Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights


Other than the content you own, under these Terms, Sunshine and Moonbeam Boutique and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.


Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;

  • selling, sublicensing and/or otherwise commercializing any Website material;

  • publicly performing and/or showing any Website material;

  • using this Website in any way that is or may be damaging to this Website;

  • using this Website in any way that impacts user access to this Website;

  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;

  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;

  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Sunshine and Moonbeam Boutique may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.


Your Content

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Sunshine and Moonbeam Boutique a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Sunshine and Moonbeam Boutique reserves the right to remove any of Your Content from this Website at any time without notice.


Your Privacy

Please read Privacy Policy.


No Warranties

This Website is provided "as is," with all faults, and Sunshine and Moonbeam Boutique express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.


Limitation of Liability

In no event shall Sunshine and Moonbeam Boutique, nor any of its officers, directors, and employees shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Sunshine and Moonbeam Boutique, including its officers, directors, and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


Indemnification

You hereby indemnify to the fullest extent Sunshine and Moonbeam Boutique from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.


Variation of Terms

Sunshine and Moonbeam Boutique is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


Assignment

The Sunshine and Moonbeam Boutique is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.


Entire Agreement

These Terms constitute the entire agreement between Sunshine and Moonbeam Boutique and you in relation to your use of this Website and supersede all prior agreements and understandings.


Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of us, and you submit to the non-exclusive jurisdiction of the state and federal courts located in us for the resolution of any disputes.